About Us

Last updated: 9 April 2026

We Shop is a Nepal-based e-commerce business focused on stationery, sports goods, and educational supplies. We operate as an online retail store with our own inventory and product listings, and we serve customers across Nepal through online ordering, delivery coordination, and customer support.

Who We Are

We Shop was built to make everyday school, office, and learning essentials easier to find, compare, and order. We maintain our own catalog, pricing, and inventory records so customers can place orders with clear product information, visible checkout totals, and a more predictable fulfillment process.

How Ordering Works

1. At checkout, you can review the item total, shipping charge, and total payable before placing a new order.
2. Cash on Delivery is the primary payment option shown during checkout.
3. Your order confirmation page shows the order number, payment method, and final payable amount.
4. If we need to correct an obvious pricing or shipping error before fulfillment, we will contact you before dispatch.

Delivery Model

• We deliver across Nepal using our own operational workflow and partnered courier services.
• Free shipping is offered only for eligible Kathmandu Valley addresses.
• Courier shipping charges are shown at checkout based on the delivery address and selected shipping option.
• Customers need a saved delivery address in their account before placing an order.

Our Commitment

• Provide genuine products with clear listing information.
• Keep pricing and delivery communication transparent.
• Support customers before and after order placement.
• Continuously improve ordering, payment, and delivery operations.

Regulatory Information for Electronic Commerce Portal

In line with applicable e-commerce registration and disclosure requirements, the following business information is published for customers and regulators.

1. Name of the electronic platform:
   We Shop (weshopnepal.com)
2. Business name, address, registered entity and registration certificate number:
   Business name: We Shop
   Registered address: 102, Bulbule Marg, Baneshwor-10, Kathmandu, Nepal
   Registered entity type: Proprietorship
   Registration number: 002-2370 at Ministry of Industry and Commerce, Tripureshwor, Kathmandu
   Registration number: 10575 at KMC Ward Office, Ward No. 10
3. Registered office, head office, and branches:
   Registered and head office: 102, Bulbule Marg, Baneshwor-10, Kathmandu, Nepal
   Branches or outlets: Currently operated from the registered office only.
4. Nature of business:
   We Shop operates as an online retail store with owned inventory. We manage product listings, pricing, the customer ordering workflow, and fulfillment coordination on the platform.
5. PAN / tax registration:
   PAN No.: 124356746
6. Business and customer service contact details:
   Email: support@weshopnepal.com
   Telephone: +977-9705459766
   Support hours: 10am - 7pm (Sun - Fri)
7. Complaint handling person or unit:
   Responsible person: Shuvam Agrawal (Proprietor)
   Complaint email: support@weshopnepal.com
   Complaint telephone: +977-9705459766
   Complaint handling address: 102, Bulbule Marg, Baneshwor-10, Kathmandu, Nepal
8. Electronic trading portal listing number:
   Listed number: 001-289
   

Contact Us

For support, complaints, or questions about our business, contact support@weshopnepal.com or call +977-9705459766. Our support hours are 10am - 7pm (Sun - Fri).